Audio Problem

#1 - Sept. 22, 2013, 7:11 p.m.
Blizzard Post

Ever since I updated my audio drivers I’ve been having a problem ingame: occasionally certain things will stop making any sound, as if I’ve muted something in the sound options which I have not. I will still able to hear the bgm and any UI sounds such as opening/closing windows, but NOT any kind of sound that would come from my – or any other – character or NPC, no skill sounds, no voiced dialog, not even jumping into or out of water.

Using a waypoint/switching maps, or re-launching the client seems to fix it, until it happens again that is.

#5 - Sept. 24, 2013, 2:42 p.m.
Blizzard Post

Hey guys,

I’ve seen a few of these reports circling around. We’re currently investigating this issue so I’d like for anyone experiencing this problem to please submit a support ticket with a Game Advisor report attached so that we can continue to look into this. The thread below should provide more information on contacting support:

https://forum-en.guildwars2.com/forum/support/tech/How-to-Submit-a-Technical-Support-Ticket-2/first#post3957