Attempted Account Hack

#1 - March 17, 2013, 6:32 p.m.
Blizzard Post

So I generally play in California. Always have, probably always will. I got an email telling my someone in China tried logging into my account and it needed me to deny or allow this to happen. As I click “deny”, I was denied the ability to deny.

Anyone else have someone logging into their account or trying to from Hefei?

#4 - March 18, 2013, 12:51 p.m.
Blizzard Post

That means that somebody has your login account info. Change your game password immediately, and change the password on your e-mail account too to be on the safe side.

The hackers might have obtained your login info in a number of ways, but the two most common methods are:

1. You have a keylogger on your machine. Do a virus scan of your PC.

2. You are using the same login and password on a third party site like GWGuru or a guild website, and THAT website was cracked and all the login info stolen. (It happened once to GWGuru during the GW1 days, and that was how I got hacked back in the day.) This is why it’s important to use a unique password for every single site you use.

This sums it up very well. Please follow the suggested steps to protect your account.