[ASURA] Character Creation: head size customization missing (Oct 8th)

#1 - Oct. 9, 2012, 2:26 a.m.
Blizzard Post

Post update: Character head size customization slider is missing for male and female Asura.

Comparisons of existing characters also indicate the change has retroactively normalized head sizes for characters created prior to the update as well.

References: Reddit: A Stealth Nerf to All Asura
Images: Before/After

Head size customization still exists for all other races.

Charr: Face Details -> Horns -> Head Size Slider
Human/Norn: Face Details -> Chin/Jaw -> Head Size Slider
Sylvari: Face Details -> Head Shape -> Head Size Slider

Is this working as intended or a bug?
If working as intended, is there a reason for the lack of documentation in the release notes?
If intended, is there a reason these changes were made in the first place, especially since they alter the appearance of existing characters?
If not intended, are these changes permanent for existing characters made prior to this update?
If not permanent, will head sizes reset to the previously selected values automatically or need to be set manually by the player?
If manually, will this be free or will players be expected to purchase cosmetic upgrades to do this?

#8 - Oct. 9, 2012, 5:33 p.m.
Blizzard Post

The disappearance of the slider to control asura head size in character creation and the resetting of asura head size to existing characters are both bugs, and related to each other. These were not intentional changes, but bugs. We are actively working on fixing these two issues. Thank you for your patience.