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Ask A Question/Create Support Account Broken?

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Boom.9304
#1 - March 1, 2013, 6:56 a.m.
Blizzard Post

Hi all,

Per a mod’s recommendation to open a support ticket, I went to the Support site and have attempted to both ‘Ask A Question’ and completed the form, as well as tried creating a Support Account.. both however do not load. Or fail to submit the information from the page.

I have tried both of these methods in both Google Chrome as well as Internet Explorer.

Please help. Is there yet another alternative?

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Gaile Gray
#2 - March 1, 2013, 1:54 p.m.
Blizzard Post

If you are unable to use the interface, please send a detailed email to this address: [email protected]. (Please do not use an NCsoft address; the one I listed is the correct address.)

If you have received a response via email, you can update the issue or respond to the agent in charge of your ticket simply by emailing. You do not need to use the support.guildwars2.com interface if you do not wish to or are not able to do so.