Another client atempt to log on this account?

#1 - April 8, 2013, 2:09 p.m.
Blizzard Post

Recently (two times today) i was disconnected from WvWvW (if it matters), game has exited to character select screen and i got strange message telling me that somebody else was trying to log in onto my account from another game client. After first one disconnection I changed password and after one hour the situation took place again. Sadly i reacted so quickly that I didn’t copy error code.

I must admit that I’m sure that no one knows my password and I’m quite affraid if they’re some hacking attemps…

I had only 2 different net conections marked added to connections list which allow me to play without authorization via email and none email arrived on my mailbox telling me that somebody was trying to log in from different place.

Anyone had similiar problems…?

#4 - April 8, 2013, 4:14 p.m.
Blizzard Post

This is an individual situation that you need to address. You’re welcome to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. However, if someone has access to your computer or email account, any help they give you will be subverted by the key logger on your account. You may wish to inquire in the TS Forum about what you can do to stop these compromise attempts.