Anet forced svr xfer

#1 - Feb. 8, 2014, 4:25 p.m.

My friend didn’t log in for a while and when he did, he was on a completely different server. The reason given by support was that his previous server (Blackgate) was full. Fair enough right? But now email support says he has to use gems to xfer off of the server Anet dumped him on (again without his permission). That doesn’t seem right, shouldn’t an involuntary move come with a free server xfer so he can at least pick which server he wants to play on now?

Gaile Gray

#6 - Feb. 10, 2014, 7:19 p.m.

If your friend’s character is on a map that is already full, he would go into what’s called an “overflow” map until such time as the map opens up and he gets transferred there (with his permission) later.

We do not move players out of their game world to make more space. I agree with Ic here, I worry that if indeed your friend is on an entirely different game world, his game account may have been compromised. Alternately, he may have moved without remembering, since he’s been inactive and might not recall his most recent world correctly. But again, we don’t move people around involuntarily.