#1 - June 16, 2014, 7:44 a.m.
I just wanted to post and express my thanks to the customer support team at anet, especially in the face of those slightly more impatient customers.
I have just had my second account incident with them (mobile authentication after getting a new device) and they dealt with it within a matter of hours.
Both times I have dealt with them, they have been swift, efficient and courteous.
Keep up the good work guys.

