Always crash during 3 events

#1 - Aug. 18, 2014, 6:05 a.m.
Blizzard Post

I’m having an issue with 3 specific events. During the boss fights on Triple Trouble, Karka Queen and Teq i always crash to “send an error report” unless I set my graphics down to “best performance” I tried to access my error logs but following the instruction in the Sticky in this thread is confusing and unclear because it instructs you to delete the folder supposedly containing them before you even look for the error file.

I’m attaching my system info as reference in case there might be something in there that would indicate a problem and if anyone knows how exactly to view an error file and can explain in plain terms I can come back and attach it as well.

The problem only exists during very populated fights and due to the number of fellow players who are experiencing the same problem crashing I am thinking there is a known bug that hasn’t been resolved or admitted to.

#4 - Aug. 19, 2014, 2:44 p.m.
Blizzard Post

Hi Muusic,

Your processor may have a “turbo boost” feature on it that overclocks automatically when running system heavy applications (like Guild Wars 2). You may want to try disabling this feature to see if you’re still experiencing crashing as Guild Wars 2 is a bit sensitive to overclocking (not the case for everyone, but this has resolved the issue with these processors for many).