ALL voices GONE

#1 - March 4, 2014, 2:29 p.m.
Blizzard Post

This is breaking all inmersion in the game, and specially in Living Story.

Oh, and in spvp you can’t hear “your lord is under attack” for example U_U

#2 - March 4, 2014, 2:55 p.m.
Blizzard Post

Hey Txema. Make sure you check your audio settings and ensure that your ‘Dialog Volume’ slider is turned up to a level where you can hear NPC chatter and voice-over. If you need to, you can also hit the ‘Restore Defaults’ button to restore all your audio defaults.

If all else fails, try running a -repair command on your client shortcut.


For Windows Users:

  1. Make sure you create a shortcut to your Gw2.exe file. This can be placed anywhere on your computer.
  2. Right-click the shortcut, and type " -repair" (without the quotes at the end of the Target line. It should look something like: C:\Games\Gw2Dev\Gw2Dev.exe -repair
  3. Hit ‘OK’, and run the client. It should automatically check and repair any damaged files.
  4. Remove the -repair flag once it has finished, then try running the client normally. If this does not solve the problem, be sure to provide as much information as possible in the crash window.

Good luck! =)

#4 - March 4, 2014, 4:11 p.m.
Blizzard Post

Thank you for the screenshot which describes that you are not playing the game using English text, which is information that is relevant to the nature of the bug. The problem is that having your voice set to use the same language as your text (which does not exist, we do not currently support Spanish VO at all—even though the UI would suggest otherwise), then the game is now defaulting to not playing any voice at all instead of defaulting to English VO.

As a workaround in the interim, please set your audio language to use English (or French or German if you prefer), restart the game client, and you will get VO back.

#5 - March 4, 2014, 4:18 p.m.
Blizzard Post

You are not going crazy, and after speaking with the Audio QA we have identified the problem. Where the game originally utilized English as the standard when a language is missing VO (or does not support it, in the case of Spanish), there appears to be a bug where it no longer defaults to English, and instead defaults to… nothing.

Thank you for helping us identify the issue! The QA is logging a bug on the issue now. In the meantime, you can change your audio language to “English” to work around the problem.

Thanks again!