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all item and gold give "hack:

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AhleeBB.9173
#1 - May 12, 2014, 10:54 p.m.
Blizzard Post

Just ArenaNet send mail for Guild Wars Password Reset … I login id see my all item and gold give "hack:, please help me, thank you

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Gaile Gray
#4 - May 13, 2014, 7:25 p.m.
Blizzard Post

Yes, we strongly recommend you secure your e-mail account before submitting a ticket so the hacker doesn’t intercept your communications with Support.