afraid to ask in fear of getting infracted

#1 - Oct. 16, 2013, 4:06 a.m.
Blizzard Post

I’m trying to find out what is going on.
weren’t warnings supposed to be cleared of your account after some time ?
something is going on because mine have not cleared at all.

mind you, I’m not complaining or anything just asking for information / clarification as to what might be going on.

at this point I’m even afraid to ask in fear of getting infracted yet again for silly stuff and getting my infraction count up yet again.

#3 - Oct. 16, 2013, 4:22 p.m.
Blizzard Post

I can answer this from a Support perspective, although I realize this question may be related to forum activities instead of in-game infractions. (If this is a forum question, I would suggest you write [email protected] to ask about it.)

When you get an in-game infraction for something such as bad language, there is an escalating system, so that someone who continues to use bad language in a short period of time may find that his/her time outs increase from a few days to a couple of weeks. For instance, if someone runs up four offensive chat infractions in a month or two, s/he is going to serve quite a lengthy suspension.

But we try to be forgiving — we’re all only human, after all! So if someone gets a single infraction and then gets an additional infraction, say, six months later, that person would have just another single short-term timeout rather than an extended timeout, even though the incident was a second offense. This is because while we retain full records of all infractions over time we also attempt to show flexibility and forgiveness for the occasional, widely-spaced breach.

About those lifetime records: An infraction “rolling off” the suspension list does not mean it completely goes away. Game account history is maintained forever. That is why some accounts are terminated, when the owner may have expected only another short timeout. If, when evaluating a current incident, the team discovers that the player has amassed a excessive number of infractions, the account may be subject to closure.

I’m sure every player understands that forgiveness only reasonably can extend for a certain amount of time before the game community as a whole must be considered, and at some point, the people I call “Members of the Frequent Offender Club” need to leave the community, for the good of the community as a whole.

#8 - Oct. 17, 2013, 12:18 p.m.
Blizzard Post

Be happy you got a infraction, never got one. Suspended straight away for 71 hours. So mad, especially the lenght and no warning at all part. Well A-net has 71 hours to fix this or i’ll just quit this.

I do not want to be suspended for this lenght without a warning and backup, an infraction would be in place.

10:11 GMT on 17 October. What you said is so bad, I can’t even find a way of paraphrasing it to answer your question. Believe me, you deserved every second of your suspension, and if you continue down the path of using extremely gross sexual references in All Chat, you’ll find yourself suspended again and again, even terminated.

Don’t waste the time of Support asking for “proof” or suggest for that Anet is going to “fix” it. You were extremely offensive in all-chat and the suspension will stand.

#9 - Oct. 17, 2013, 12:19 p.m.
Blizzard Post

Those of you with forum issues, this is not a forum for discussion of such issues. I’m sorry if you are dissatisfied with the response you got, or confused about the actions taken on your forum account, but I can only refer you to [email protected] for answers and discussion.