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Account upgrade and recreation of character

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BlueMoony.7685
#1 - Oct. 8, 2013, 4:17 a.m.
Blizzard Post

Hello everyone,

I played the trial recently and afterwards I actually bought the game (digital delux edition)
Now, I realized that the character I made in the trial, hasn’t have the best appearance but I do want to keep the name.
I did not yet login with the character (after the purchase), I did get to the character selection screen. Now my question is: if I do delete thr character, can I instantly create another one with the same name? And, if that is possible, what will happen to the items I got from my purchase? Are they already sent to my current character or will they only be send to the character I logon with?

Thanks for yohr help in advance!

Greets,

Bluemoony

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Gaile Gray
#25 - Oct. 9, 2013, 11:48 a.m.
Blizzard Post
BlueMoony.7685:

Yes and yes. So I can safely delete the character and make a new one with the same name and I won’t lose any of the special stuff I got with the Deluxe Edition?

Is there somebody like an admin that can confirm that I will get my stuff? Aah, I just want to make sure I didn’t throw away money…

Let me post in a second with some info.

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Gaile Gray
#26 - Oct. 9, 2013, 11:50 a.m.
Blizzard Post
BlueMoony.7685:

Yes and yes. So I can safely delete the character and make a new one with the same name and I won’t lose any of the special stuff I got with the Deluxe Edition?

Is there somebody like an admin that can confirm that I will get my stuff? Aah, I just want to make sure I didn’t throw away money…

The concern I have here is you said “the special stuff I got with the DE.” Once you log in, and you did say you played for two hours, the distribution has been made. So does this mean you have received the items in the game? If so, the soulbound items are one-time-only, and you won’t get a second.

I’ve written a whole new KB article about this but it isn’t localized and published yet. You should be sure to NOT pick up the soulbound items, but only open them on the character you wish to use them. Let me dig up my article and see if I can find more to share.

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Gaile Gray
#27 - Oct. 9, 2013, 7:51 p.m.
Blizzard Post

And my fellow team member posted my article showing “who gets what, and from which version of the game” so it should be clearer what game benefits are derived from the upgrades.

Hope this is helpful!

https://en.support.guildwars2.com/app/answers/detail/a_id/9055