My account is stolen, then BOTTING, you sent me the e-mail said that the third-party program, I really do not know where the problem is. I do this to re-install the system, to check my network, even uninstall the anti-virus software, but you are still very firm did not unlock my account, I send a message with the other account registration, you do not even reply to me.
I want to know how to unlock my account, my account name is JOSE JUAN.4308, it is my first account, this account is to write to you now I later purchased a second account.
You have blocked my account a month, and still did not deal with the problem, and I hope you will reply timely, and problem-solving
