I was a veteran of Guild Wars 1, and have been playing Guild Wars 2 since just last Wednesday, and have been having a blast. Yesterday, I was suddenly logged out and received a message when I attempted to log back in that my “Guild Wars 2 account has been terminated for a breach of the User Agreement and/or Rules of Conduct. This action is permanent.” What? There was no reason, and no supporting information or notifications. I am well aware of account security, and my account was not breached. I know what bots are, and I surely wasn’t using one. I know the naming policies – I didn’t violate them. I have no interest in and have never purchased in game items/currency with real world money. I do not run any third party programs simultaneously with games. My chat logs are beyond appropriate, since the most offensive thing I’ve said in game is “thanks”.
The User Agreement states that NCSoft has the right to terminate an account for cause – but there was no cause for mine. I have no choice but to assume this ban is fraudulent. May I please have some light shed on this situation? I do currently have an unresolved ticket (130324-002061).
