Account Terminated - I AM INNOCENT!!!

#1 - Oct. 12, 2012, 6:18 p.m.
Blizzard Post

I hate cheaters. I am a MAC user. I have no idea how to code or how to modify a game. Yet today I find myself accused of “modifying or tampering with the game”.

Can that even be done on a MAC? I am pretty sure my account was not accessed by someone else, (I authenticate using my email address as recommended), but I did NOT do it.

I tried to contact support but so far: no answer. All recommendations are welcome and appreciated.

I really like this game, and I hate cheaters, now I am been label as a cheater. I am innocent. This is not right.

Please help!!!

#16 - Oct. 13, 2012, 1:44 a.m.
Blizzard Post

Hi everybody.

Nowadays the speed of the ticket system has increased and the waiting times are not that long any more. Kvothe, rest assured that Customer Support will contact you eventually and will deal with your issue; if you are innocent you will be playing in Tyria very soon.

We proceed now to close this thread.
Thanks to everyone for your contribution.