Account Suspended for unauthorized access. Please help restore access.

#1 - Oct. 6, 2012, 6 p.m.
Blizzard Post

Incident: 121007-000208

I received no e-mail regarding my account suspension and the message reported by the game login UI indicates my account may have been accessed by an unauthorized user.

Error code: 45:6:3:2114
Build: 15623

It provides me with no way to re-authorize myself or any information as to what type of access (IPs or something) that indicate that it was accessed by someone unauthorized to do so.

I play the game from 2 different locations. Is this the reason for the suspension? Why not send me an e-mail about the suspected unauthorized access with a method to restore it?

If restoring it will take 3-4 days, I will be rather disappointed as I just started a week off from work, and I was hoping to play this game. Please help.

#7 - Oct. 7, 2012, 11:14 a.m.
Blizzard Post

I’m glad this was worked out for you. Thank you for posting and letting us know here in the forums.