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Account Support's Answer

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Arthur.6089
#1 - Oct. 23, 2012, 12:38 a.m.
Blizzard Post

On Mon, Oct 22, 2012 at 4:51 AM, Guild Wars 2 Support <
[email protected]> wrote:

> **
>
>
>>
>

This is the message I got back on my ticket which now says updated, I don’t understand what this means… it says my ticket was resolved but it wasn’t and this is the only “message” I got back.

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Gaile Gray
#7 - Oct. 23, 2012, 3:04 p.m.
Blizzard Post

First, I am not a he.

Secondly, this is not about me, it’s about your ticket. I encourage you to update your ticket through the website interface or by responding to the email.

And please remember, if anyone needs help with a ticket, he or she needs to provide the 12-digit Incident/Ticket number so that we can take a look.