Since my other thread got closed so fast…..
When can we expect an account reroll, I honestly do not feel like playing this game until I get my things back. I’ve played this game for 150+ hours and to lose everything in 1 night just makes me mad, considering i didn’t log in for 2 weeks because i was busy with school and other things in life.
We’re sorry, but we are not in a position to offer the ARS (Account Restoration Service) at this time. I believe it is coming pretty soon. Please keep in mind that the ARS will not be used to replace items, to roll back a mistaken deletion, to undo a erred transaction.
The ARS will be only for compromised accounts. We are working on other means to help players, in addition to the ARS, and we hope to have more to say on that in the next several weeks.
