account problems

#1 - Feb. 21, 2013, 5:13 p.m.
Blizzard Post

20th of january 2013 i was charged for 59.99 US for game. For sure it was mistake. I didnt order it because i have it. i have serial code, if you need i can link you. i want you return money back please. also i dont understend why did you cahrged me in january 2 times. its my statement.can you explain why you cahrged me 2 times, and for that, what i wrote above. THank you

#2 - Feb. 21, 2013, 5:26 p.m.
Blizzard Post

We definitely will refund this charge if it’s unauthorized! I really encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post.