Hi,
So, basically : we’re two in the guild, I am able to use the guild stash and to modify the guild emblem while my friend can’t and get a “sorry but you haven’t bought that yet” message everytime she tries to use it, also she can’t see influence rising (or she see only the influence she brings) ; we have the right ameliorations, I gave the right of use, I kicked her out and invited her again, tried to create new guilds where she is GM etc… nothing works.
So we messaged the support team a couple of times ; I tried to see what we could do about that with the french and the english support, who both told me the account may be taking some time to refresh then told me that she should message them herself. Allrighty then, we did that, so we got a pretty cool ctrl + V of a message describing what a guild is and how influence works or something. Yep, cool. So, yeah, is there a way to manually refresh her account via the support ? It’s starting to be quite annoying after two months, so since support won’t answer I figured it would be better to ask here if I got into the wrong person of if support really won’t help…
