I had my account name changed for privacy reasons in late July. However, I noticed then (and this problem has persisted) that my old account name is often still visible in the contacts list and guild list. My guildmates have confirmed that they can see my previous account name, so this is not a client-side issue. I also know one other person who had the account name change who has the same issue.
I find this counterproductive, since it makes it more apparent that I tried to hide my old account name – without actually hiding it.
I’ve noticed a few peculiarities:
- It will greet me in the launcher according to my new account name.
- When I log in I always have my old account name visible.
- If I switch my status (online/away/offline) then it will switch to my new account name. Let’s call this “the fix”.
- If I open the guild window, it will switch to my old account name. I can still apply “the fix”.
- If I close the guild window, it will switch back to my old account name. “The fix” no longer works.
- If I change zones with the guild window open, then “the fix” will stick even though the guild window is closed once the new zone is open.
This is, of course, not a permanent solution, but might help to illuminate why this problem exists in the first place. I find it very hard to log in and feel safe as long as this problem persists.
