I have been getting a lot of log-in attempt emails when I am not on my computer. Is someone trying to hack my account? I’m in the U.S and the places trying to access it are surely not in the U.S. I have already had 3 attempts today.
Obviously, someone from China has your password and Account name. You should scan your computer for keyloggers and change the passwords to your account and email. It probably would not hurt to seek help from CS to change the email associated with your account. Good luck.
This is good advice. When this happens, it’s pretty certain that the would-be thieves know your credentials, and you need to take steps to halt them in their tracks.
When you make changes, remember to use a unique password and if at all possible, use an e-mail address that is not associated with anything else. (That’s totally optional, but it has been quite effective in reducing account theft and reducing phishing attempts, too, so consider if it is something you wish to do.)
Click “Support” at the top of this page, and then “Submit a request” in the upper right and proceed to submit a ticket.
