Account Lock/Suspended/Hacked - Support/Live Support

#1 - Sept. 18, 2012, 12:47 p.m.
Blizzard Post

First off, my account was Lock/Suspended because someone unauthorized attempted to log into my account I guess.

Couple questions:

Where do I go to contact live support?

Do I need to be logged in an account on the website to create a support ticket?

How long will it take to resolve this problem? (Seems like it is happening to a lot of people)

Will I lose anything in-game?

What steps should I take after creating a ticket?

#3 - Sept. 18, 2012, 1:49 p.m.
Blizzard Post

I just recieved an email with this “[Incident: 120918-004658]” and when I go to see my ticket I created before, it says denied permission.

& when I go to log in my support account it says the account is locked.

Can you respond to the email? If so, do that.