Account issue with log in

#1 - May 21, 2013, 5:50 a.m.
Blizzard Post

Hi all, I keep getting a error code of 11:1001:2:1524 when i log into the launcher, I can log into the forum my account on web and the support account yet not into the launcher, I have submitted a ticket but all i keep getting is reset password, I must have changed it atleast 5 times already that is not the problem and I know all my log in details are right.

Any idea what it could be?

Kindest regards

#8 - May 21, 2013, 10:33 a.m.
Blizzard Post

Remoe — please do use the TS Forum. They can help you. Alternately, feel free to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.

Dannynuk — if this is not resolved, provide your 12-digit incident/ticket number. I need that info to help you.