Account is lost into the abyss of the universe~~~

#1 - Sept. 4, 2012, 6:25 p.m.
Blizzard Post

Once upon a time in Good-Times I logged in with a .COM account for the 3 day head-start but was denied playtime after the ‘grace period’ ended even after I clearly already activated the retail serial code which I’m sure I was not blindfolded for when I typed in the information. After a long frustrating search (did I mention futile?) at ‘support answers’ I was able to manage to change the e-mail to .CA which allowed me to log into the game and hopefully continue magical times riding a unicorn flying into a rainbow but not unless the GW2 folks have something to say about that! When I logged in, not only are my characters non-existent, the character slots have been reduced from 8 to 5! It’s the same account with its e-mails changed but somehow they’re treating it as 2… When I try logging in with the ‘.COM’ e-mail it says I must still activate the retail serial code so I’m hopeful that they can return that but have since been skeptical after the ‘pre-order/purchase mix up’ with the retailers. This is what I get after defending this game from insufferable idiots saying that the game is, “nothing new hurr durr”

#2 - Sept. 4, 2012, 6:27 p.m.
Blizzard Post

Can you please update your ticket to describe this situation? The team will do their best to help.

#5 - Sept. 4, 2012, 7:06 p.m.
Blizzard Post

Already have and was given a generic reply (automatic/computer generated). I have a feeling that I will wait a month or two til my issue will be resolved (if even at all). Thought to take a jab at the forums so that other people experiencing this will know that they are not alone and so we can form a circle of *feels.

*Feels – is used to describe a plethora of mood dampening emotions.

I have to say this one is pretty unusual, but I appreciate the effort. And thanks for submitting the ticket. What’s your 12-digit number?