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Account Hacked Lead of Support ignores me

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zanzoken.7698
#1 - June 6, 2014, 11:06 a.m.
Blizzard Post

My Account got hacked on 2.6. I had a very long ticket until I spoke with the lead of the support Madi Walker.
He just ignores my tickets now and nothing gets done. Is this how the lead of the suppport should handle a ticket?

I am really disappointed and cant play the game at all because my account doesnt get restored.

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CC Danicia
#2 - June 6, 2014, 11:21 a.m.
Blizzard Post

Please do not post Customer Support decisions or actions. Be aware that we do not allow repeated posts about administrative actions, we do not allow petitions, and posting on this subject may put your account in jeopardy of suspension or termination if the privilege is abused.