#1 - Sept. 11, 2012, 3:16 p.m.
Can i please get a status on my sons account. It was hacked and his Guild Wars 1 account was also stolen. It seems like you need to just roll back everything by two or three weeks and never accept requests to change an email address without verification.
[Incident: 120909-006128]
How long do we need to wait? I got an email to upgrade my account today. I wonder how much revenue you are losing due to these hacks? I may have upgraded before but it will take some time and effort for you to regain my confidence. I do like the game and I hope this is resolved in the next day or two.
