Apparently ANet feels the need to poke into your private msgs between you and your friends to find an excuse to justify a suspension of your account because you got reported by someone while playing pvp.. Really ANet?
If the person in question (where you got the quoted excerpts from) was to report me, then fine. I agree completely. But for some random group on pvp to report me just because they got owned and for you as a company to poke into private msgs with friends to find some curse word to justify the suspension is absolutely appalling and I am shocked to learn that this is how you handle the privacy of your customers.
I really want to know how we’ll go on from here since your mail support is absolutely useless at this point, as i get more standardized mails back than actual answers + it takes ages to get a mail response in the first place!
Like; what if I’m playing with family members or my gf or whatever and i just happen to whisper someone private info like i don’t know.. creditcard number or my phone number or the access code to my e-mail or whatnot, not saying i’m actually doing it but it’s a possibility. I find it quite disturbing that you guys have access to that info just like that.
If I were to go apemode on map chat and call ppl names or whatnot, ok. granted.
But if i whisper a friend something we both know is for laugh and giggles then i don’t see a reason to suspend me, especially if the person im whispering isn’t the one reporting me.. really..
looking forward to feedback from you guys at ANet
