Account got permabanned for no good reason

#1 - Oct. 19, 2012, 6:53 p.m.
Blizzard Post

My acccount was banned a few hours ago. Played Gw2 at night; woke up to level up more and found out it was banned. The error message provided was pretty vague too!

Considering that I’ve just purchased Gw2 a few days ago, getting banned after 3-4 days of playing it is a HUGE letdown. And to add insult to injury Arenanet can’t even specify the reason for permabanning me?

Personally, I am impressed with Gw2 and would like to play it more. However stuff like this only demoralizes me and makes me a sad person. Sad person is bad.

#2 - Oct. 19, 2012, 10:02 p.m.
Blizzard Post

Please submit a ticket to Support by clicking the “Ask a Question” tab on the lined page. If you were banned in error, the team will help you with this!