My friend asked me to post on his behalf since he still doesn’t have access to his account. He generated a ticket (120903-012975, 120905-000445) after he was denied access to his account subsequent to receiving first an email with a password change request and then an email account change notification from Arenanet. Anything you can do to help would be greatly appreciated.
Thank you.
My friend asked me to post on his behalf since he still doesn’t have access to his account. He generated a ticket (120903-012975, 120905-000445) after he was denied access to his account subsequent to receiving first an email with a password change request and then an email account change notification from Arenanet. Anything you can do to help would be greatly appreciated.
Thank you.
The team will help him, but this happened a couple of days ago and some people have waited longer. We’re trying to get to to everyone very quickly, and with new team members, we’re training as quickly as possible and hope to have even more resolved in the coming days. We just need to ask for a bit more patience, please.
