Account Compromise

#1 - March 31, 2013, 10 p.m.
Blizzard Post

Incident # 130401-000582

My wife’s account has been compromised if someone can take a look at it as soon as possible. It says that her account has been closed for botting but we haven’t been on in months. I signed into my account, checked my friends list, and there she was online and she clearly wasn’t online since she was sitting right next to me. I don’t know how she could be online and the account also be closed for botting, that makes no sense. I have a screen shot I submitted that showed her online. Showed a level 80 warrior logged in that isn’t hers on a server we weren’t playing on.

Edit: I should also add that she has email authentication turned on and she hasn’t authorized anyone to use it.

Thank you for your time!

#3 - April 1, 2013, 1:26 p.m.
Blizzard Post

Ok, so it sounds like everything is ok, and that it was fixed in short order.

Thanks for letting us know, and welcome back to the game!