Tried to login today and got the 45:6:3:2212 “account closed” message, wanted to file a ticket but the support page just gives the following:
Page not found
Host
en.support.guildwars2.com
URL
/
Remote Address
71.246.93.135:59189SpawnSrv/301.4032601 Instance/0.419547832
As far as I know, you must just wait for the auto-response reply, and that will reference your created ticket number.
Good luck.
That’s exactly right. If you do NOT get the “we received your ticket” e-mail, then I might assume that the ticket for some reason did not process properly. You could submit a new one, but keep in mind that duplicate tickets will slow the process, so only submit a new ticket if you are certain that the first one did not go through.
To verify, check Junk, Spam, Deleted, and alternative “tabs” to verify that you truly did not get confirmation of the receipt of the first ticket.
