Blue Tracker

Account: Can't change password

Julian.7936

#1 - Jan. 28, 2014, 4:55 p.m.

Hi,
I have issues with the password changing.
I haven’t been around long time. The game forces me to change my password, because some policy has been changed.
There is a issue when I try to change the password – every time appear a error message that the New/Confirm password boxes are not matching. I have tried with Chrome and IE – no success.
Please assist.
Cheers.

Gaile Gray

#2 - Jan. 28, 2014, 5:29 p.m.

Please submit a ticket by clicking “Support” at the top of this page, then clicking “Submit a request” in the upper right-hand section of that linked page. The team should be able to assist you.

For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.