account bound items

#1 - Oct. 8, 2013, 4:34 a.m.
Blizzard Post

I noticed when i bought the game and loading the game for the first time that i got a box in the mail with account bound items. Is there a way to get another one since i lost my previous one? I just got game yesterday and don’t seem to see it in my inventory anymore.

#4 - Oct. 9, 2013, 8:21 p.m.
Blizzard Post

yes i got those upon making my character, but the items were not in my inventory the 2nd day playing and i ended up remaking my character. i bought the game this week and was wondering if this is a known issue?

As far as I know, there are no issues with the Heroic chest or any of the items within it. Please feel free to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will review your situation and help, if possible.