#1 - April 20, 2014, 2:41 p.m.
i made tickets about my account being hacked and i wake up today to find my account permanently banned for botting. WTF NCSOFT.
account banned (perm)
#7 - April 21, 2014, 3:39 p.m.
the least they could do is respond to one of my tickets and update me
There are a lot of ticket submissions from the patch/refunding town clothes/etc. Just try to be a little patient. I am waiting for a ticket to be answered as well
Exactly true! We will be addressing everyone’s requests as quickly as possible, but volumes are high at the present time and there may be a longer delay in getting that response out to you.
#10 - April 21, 2014, 4:17 p.m.
haseus.8526 cant speak because he isn’t allowed access over the gw2 forums and wants to know how exactly he is supposed to put his ticket into the 3 days topic
To be honest, there seldom is a need to use that thread, and an account that is terminated does not have forum privileges, you’re correct.
I’d suggest that your friends simply wait for an answer because volumes are high and his response will be sent as soon as possible.