Account banned for botting or using third party software!

#1 - Oct. 3, 2012, 4:43 a.m.
Blizzard Post

Ok so basically I got banned for botting or using a third party software.

I have never used a botting software at all. I mean I understand you think I am a bot because I spend my time and I have been playing guild wars 2 for over 14+ hours a day for the past month because I am a live streamer.

I was fine all those months until my xsplit account expired so I went ahead and looked for a alternate method to streaming.

Next thing you know I use this new application that allows me to stream on twitch.tv but it was still in beta mode. Everything went fine and I continued.

I may have known that was the issue but I also realized after that happened my computer started to overheat and slow down. My browser was opening pages to some kind of ad links such as adfly etc. I then realized my computer was infected.

The person took control of my mouse etc which I had to turn off my computer. I reformated my computer and as soon as I downloaded guild wars 2 client again to login. My password etc hasn’t been changed but as soon as I log in it says I been banned for botting or using a third party software… This may have lead to my ban but I don’t think that would really count.

This is completely unacceptable. I am a fair playing guild wars 2 player. There are people who play 10 hours a day as well okay…

Reference # 121003-000987

#2 - Oct. 3, 2012, 5:38 a.m.
Blizzard Post

Hi Kirito.

Thanks for posting. However, if you have already informed Customer Support about this issue then they will look at your incidence and provide you with an answer. There is not much else we can do here in the forums to help you.

Soon we will have an official statement about our policy regarding Third-Party Programms.

We will proceed now to close this thread. Thanks for your understanding.