Account Banned after two days

#1 - March 30, 2013, 4:15 p.m.

So I finally got my girlfriend to start playing after she tried out the ranger on my account. She really enjoyed how we we’re spending time together doing something I like to do, that’s the reason she decided to buy the game during the sale. I’m at work when she sends me text saying her account had been terminated. Two days of play and her account is gone. She made sure to logout when she stopped playing, she barely knows how to use her skills let alone how to bot. She sent a support ticket and they deleted her account without replying. This is wrong and I demand that this be made right immediately!

Gaile Gray

#4 - April 1, 2013, 5:15 p.m.

Coriolanus.1504:
So I finally got my girlfriend to start playing after she tried out the ranger on my account. She really enjoyed how we we’re spending time together doing something I like to do, that’s the reason she decided to buy the game during the sale. I’m at work when she sends me text saying her account had been terminated. Two days of play and her account is gone. She made sure to logout when she stopped playing, she barely knows how to use her skills let alone how to bot. She sent a support ticket and they deleted her account without replying. This is wrong and I demand that this be made right immediately!

We would never delete a support account or a game account without replying.

Please provide the 12-digit Incident or Ticket Number so I can look into this.