I get an error messaging when trying to buy gems from a credit card on my second account. “unfortunately an error has occurred. please try again later”. The account age is “You have played this character for 14 hours 41 minutes over the past 679 days.”
Just one of a few things I’m troubleshooting before I submit a ticket to Support.
I do not believe there is any restriction on gem purchases related to account age, but please include that question in your ticket.
I just wanted to say that I bought gems in my first personal story instance on my first character on my second account and had no problems. That itself really shouldn’t be the issue, unless it is random and different for various accounts.
Exactly. Gem purchase issues aren’t based on account age, so anyone who experienced this issue should submit a ticket so CS can help out.
