Account 1 resets password of Account 2

#1 - March 13, 2013, 9:41 a.m.
Blizzard Post

Today i wanted to login on my account Azunai.1065 but it said “unkown username or password”
So i tried to reset my password, but somehow i got an password reset mail for my girlfriends account Zimtstern.8156 that actualy works.

I tried again to reset Azunai.1065 but again i got just a mail for Zimtstern.8156..

i find this sort of scary? and also i need a way to finally reset my own account’s password??

my support ticket is: 130313-001173

#2 - March 13, 2013, 11:51 a.m.
Blizzard Post

I have asked an associate to review the ticket and he will respond.

#5 - March 15, 2013, 10:25 a.m.
Blizzard Post

Great, thanks for letting us know!