Accidently transferred to a new server

#1 - Feb. 20, 2013, 6:48 p.m.
Blizzard Post

In the event of guesting to another server, I had mistakenly chosen to permanently transfer to said server. This transfer was made about an hour or two ago. Is there anyway that I could be reverted back to my previous server and have the gems refunded that were spent?

Stupid mistake on my part but my assumption is there is some potential rollback for events like these.

#3 - Feb. 21, 2013, 1:17 a.m.
Blizzard Post

Hello Gregbomb.

I am afraid to tell you that this was an unfortunate mistake but nothing created by an internal bug or error in the game and therefore you need to pay gems in order to make another world transfer. You may want to send a message to our Customer Support team though.

Thanks for your understanding.

#4 - Feb. 21, 2013, 10:23 a.m.
Blizzard Post

In the event of guesting to another server, I had mistakenly chosen to permanently transfer to said server. This transfer was made about an hour or two ago. Is there anyway that I could be reverted back to my previous server and have the gems refunded that were spent?

Stupid mistake on my part but my assumption is there is some potential rollback for events like these.

I am sorry, but once a transfer goes through, it is final. The only way to remedy that situation is through an option that seems viable only for new player: the player may delete all characters and choose a new world. (The best way to think of that is to look upon it as transfer fee relating to character transfers, you see?)

However, in the case of an established player, deleting all characters is really not a viable option, so waiting the 7 days and choosing another world is the best course for that player. Keep in mind that worlds with lower populations have a smaller transfer fee, and that gems can be earned through normal gameplay.