Wasn’t sure where to post this, so I will try here.
Because tonight I wasn’t paying attention I accidently destroyed my ascended staff. Pretty annoyed with myself for doing this, but what has made it worse is it was transmuted with the Kasmeer’s staff skin.
First, is there any possibility for support to help return the destroyed weapon?
Second, if the weapon cant be returned how can I get to use the skin again, or is that not possible?
Wasn’t sure where to post this, so I will try here.
Because tonight I wasn’t paying attention I accidently destroyed my ascended staff. Pretty annoyed with myself for doing this, but what has made it worse is it was transmuted with the Kasmeer’s staff skin.
First, is there any possibility for support to help return the destroyed weapon?
Second, if the weapon cant be returned how can I get to use the skin again, or is that not possible?
It’s very hard to know what can happen in these individual situations. It’s true that many “user errors” cannot be reversed or corrected through CS involvement. But we’re always trying to do the most that we can for each player, so I think you should submit a ticket and discuss this matter directly, since it’s not something that could be answered well in a forum thread. Best of luck!
I’ll just take a peek to verify everything is as intended. May I have your ticket number?
Hello,
I have a similar problem.
I save my ascended mats on low level alts and absent mindedly deleted the one with the most mats (more then enough for full ascended gears and enough weapons).
I’m extremely annoyed at it, since these were mats from 3-5 hour WvW gameplay, so we’re talking a lot of stacks.
I already made a request, I really hope that what Smooth Penguin said is incorrect. Gaile, if you would just have a peek at it aswell please: " Request #315614 "
I would be extremely grateful.
Best Regards,
Ragnarok/Viriato
I will review an issue, but it must be placed in the Tickets for Review Thread (above) and must be at least 3 days old or older, so that the team has had time to resolve the issue.
