Accidental Trade

#1 - Oct. 16, 2012, 8:42 a.m.

Hi, last week, by accident i sent 2 crafted exotic gear peaces to the wrong person.
Immediately sent that person another email explaining the mistake and politely asking him to return it.
At the same time I opened a ticked exposing the situation in a very detailed manner.

The guy was a recruit from my guild and he has been off line ever since and no one from A-net has contacted me nor return the items…

What else can i do to retrieve them?…

Thanks for your support.

Gaile Gray

#2 - Oct. 16, 2012, 11:29 a.m.

We do not get in the middle of these exchanges. To do so would require excessive amounts of time and, in many cases, would never be clearly understood by us in reviewing the game details. That means that we could not resolve the issue, even after the attempt.

When you enter trades of this sort, you’re entering into a “gentleman’s agreement” and the details are and remain between you and the trader.

Naturally we’ll take action against scammers, but we will not access accounts, pluck off items, and return them to the original owner, not access an account, retrieve an amount in gold, and pay the promised amount to the seller.