My friend has not played GW2 in a long long time, I convinced him to try it again today, however he has forgotten his characters names. He still has the original box with CD Key and the email. But can not log in.
To supportsthe sending of a vote, tell he the answer is:
To help verify that you are the owner of this account, we would like to ask you a few questions. Please answer the following to the best of your ability:
1. When was the last time you had access to Guild Wars 2?
2. What is your account’s current home world (server)?
3. What is your main character’s name, profession, and race?
4. If you are in a guild, what is your main guild’s name and tag?
5. What rank do you hold in your main guild?
6. How many characters do you have on your account?
7. On what date did you first notice that you no longer had access to your Guild Wars 2 account?
8. What Internet Service Provider do you use?
9. Did you purchase the game online from us or did you purchase the game through a retailer?
10. Please provide / confirm your Guild Wars 2 Serial Code.
His character names are forgotten, they simply can not answer these questions.
Please help, tell me how should I do?
(My friend’s display name is: yojiibochan.1480)
(Reference # 130413-001980)
