has anyone experienced this problem?
any help would be greatly appreciated.
—> Crash <—
Assertion: fileId != FILE_ID_UNUSED
File: ..\..\..\Services\Archive3\Archive.cpp(1458)
App: Gw2.exe
Pid: 4696
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 26780
When: 2013-11-26T20:56:39Z 2013-11-27T06:56:39+10:00
Uptime: 0 days 0:00:48
Flags: 0
Hi thesnowman,
A full crash report might be a bit more helpful in determining the cause here. You can find the crash report by doing the following:
1. Hold down the Windows button on the keyboard and hit the R key.
2. Paste in the following line and then click OK.
C:\Users\%username%\AppData\Roaming\Guild Wars 2
Once here, locate the ArenaNet.log file and attach it to the thread by clicking “More posting & formatting options…”
Hi thesnowman,
I would definitely try out the steps provided by StinVec. If those don’t work out for you, you can either post a Game Advisor or DxDiag report to the thread, or you can create a support ticket so that we can assist you one on one. It’s possible we may need to request some more info from you of which you may not want to post on the boards.
