A Question About New Topics

#1 - June 16, 2014, 5:25 p.m.
Blizzard Post

This is a question to clarify moderation so that I don’t misstep. Thank you for understanding.

How do I know when I should post to an old thread about a topic or when I should start a new thread about that same topic? Does getting a thread locked count against me?

Because we’ve recently been redirected to posting in massive megathreads about some topics, and others have been locked and we’re directed to start a new thread. Is there some logic to this that I’m missing? Or is the lock considered “no harm; no foul” and we don’t actually need to know, so long as we follow what the moderator says in the lock?

#3 - June 16, 2014, 6:01 p.m.
Blizzard Post

Wanze is pretty accurate on this one. We don’t infract on necros, unless you are intentionally necro’ing numerous threads to troll or cause unrest. When a thread is a necro, it warns you ahead of time about responding to it, so you do take a chance that the thread will shut down anyway. Especially if you just write /bump.

The Feedback threads we designate on patch days are incredibly important so we can get as much information (good, bad, broken, bugs, whatnot) as possible without the Dev Team spending time looking all over for the feedback. Specific staff will be looking for the feedback pertaining to their job. As example, we try to forward all bug reports to the bug forums so QA can track it and submit. They’ll be the first to notice the patterns and get the ball rolling.

Does that help?