A little movement here in CS world.

#1 - Sept. 17, 2014, 7:35 p.m.

Most of you know that Gaile has moved from Customer Support to a new (and very awesome) role over at the Community team. She’s still nearby so I think I can still hit her with my trebuchet – I’ll report results soon.

What this means, simply, is that she won’t be handling CS tickets anymore.
/cry, go ahead. I’ll give you a moment.

…
…

That does not mean you’re losing her. She’ll be very active on the forums and involved directly with the direction our communication with you heads. I will happily answer your questions if you have any.

#26 - Sept. 18, 2014, 11:53 a.m.

I have no clue if the Frog will return. But Gaile loves knowing you all miss the frog.

#31 - Sept. 18, 2014, 5:34 p.m.

Thanks to everyone in this thread for being so nice. I’m excited about the opportunity I’ve been given and will have more to say in the future.

<3 to you all!

#41 - Sept. 19, 2014, 7:47 p.m.

Thanks again for your kind words. And believe you me, Froggie will be at my side every step of the way on this new adventure!