a duplicate unique items shouldn't soulbind

#1 - Oct. 19, 2013, 10:36 p.m.

Hello. I bought 2 rings using laurels, yes, in hindsight they do say unique (but, sorry, what exactly does that mean? do I have to lookup wiki everything?). So, I dragged one over, and it equipped to my 1st ring finger. Then, I dragged the other over to the other ring finger, and it soulbound, but, did not equip. Ok, it’s unique… a bit weird; but OK. Anyway, I would expect, that if an item is truly unique, you wouldn’t be able to soulbind a 2nd copy to the same character.

I’m reporting here since I’m out 35 laurels… and that sucks. If an item is unique, the game shouldn’t ever soulbind a 2nd (unusable) copy of the item. Thanks.

Gaile Gray

#5 - Oct. 21, 2013, 2:04 p.m.

We had a couple of hours’ of connectivity issues around the time of this post. You should be able to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. Alternately, you can use the email address — [email protected] — to get help. (And we’re sorry for the difficulties you’ve been having.)

For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.