#1 - Sept. 30, 2012, 8:17 p.m.
My GW1 account still isn’t linked to my GW2 account.
$150 for collectors
$140 for gem purchases….
Can someone, AN, direct me to the refund department if you guys don’t want to fix this?
3 closed attempts, and over a month later....
#5 - Oct. 1, 2012, 5:22 p.m.
My GW1 account still isn’t linked to my GW2 account.
$150 for collectors
$140 for gem purchases….Can someone, AN, direct me to the refund department if you guys don’t want to fix this?
Oh I’m so sorry. Can I get a ticket number so I can look into this?
FYI, the system automatically closes tickets after a certain period. This is a double-edges sword: It does remove from the queue issues that would sit there taking up space (and attention) from those who need it. But it also closes tickets that should not be closed, and that’s not good for you or for us.
Anyway, I’ll be happy to take a look at this if you give me your ticket number.