2 Accounts, one serial

#1 - Sept. 10, 2012, 12:51 p.m.
Blizzard Post

Well i was in a hell of a hype for new serials to be sold, i bought mine in the first seccond arenanet started selling again. Got the luck to refresh the email in the same seccond sellings started again (now i think it was bad luck)
After trying for 10-20 times to create an account, i was able to create one, but could not access the forums. So i tried to create ANOTHER account with the same serial, and this time i was sucefull.
Now i got two accounts, didnt download the game yet and im afraid this can cause some problems. The email i used to create this account that im using to post here, is an alternate email, and i want to use my main email.
Merging accounts dont work.
What i do? can someone merge my accounts? the other account is “infestedd.5671”
Or at least delete it (the other,not this one), so i can safely change my account email (this one, that seens to work, that im using to post here)

Well in resume: i want only the account that is working (if any of the two are, since i dont have downloaded the game yet!)

#4 - Sept. 10, 2012, 2:18 p.m.
Blizzard Post

An agent really needs to take a look at that for you. Go ahead and contact Support by filing a ticket through the “Ask a Question” tab on that linked page.