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13 04 2013 - Black screen issue

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NSKaneda.1026
#1 - April 13, 2013, noon
Blizzard Post

Hi,

for the whole day today I keep getting black screen when trying to log into GW.
I tried reinstalling DX, checking and double checking antialiasing setup in both NVIDIA and in game, reinstalling graph card and monitor drivers but without success.
I had no problem with login in yesterday but somehow all I keep getting today are flickering top bar and then black VOID.

Does anyone have an idea on how to fix that?

Extremely frustrated but grateful for any advice me.

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Ashley Segovia
#3 - April 14, 2013, 1:14 p.m.
Blizzard Post

Hey NSKaneda – I’d like to collect a Game Advisor report so I can look into why you might be experiencing this issue. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”